Privacy Policy

Effective Date: Sept 15, 2025 |  Company: Coco' De Lux

Website: [www.cocodelux.com] 

Coco' De Lux (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, purchase our products, or engage with our services. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We collect information necessary to process orders, provide excellent service, and improve your experience. This includes: 

• Personal Information: Name, billing and shipping address, email address, phone number.
•  Payment Information: Credit/debit card details or other payment methods.(Processed securely through third-party payment processors; we do not store your full card details.)
• Account Information: If you create an account, we store login credentials and purchase history.
• Technical Data: IP address, browser type, operating system, and usage patterns (via cookies and analytics tools).

2. How We Use Your Information

We use your data only for legitimate business purposes, including:

• Process and fulfill your orders.
• Provide discreet shipping and billing services.
• Communicate with you about your purchases, promotions, or updates (with your consent).
• Improve our website, customer service, and product offers.
• Comply with legal obligations.

3. Cookies & Tracking Technologies

Our website uses cookies to personalize your shopping experience and analyze site traffic.

• Essential Cookies: Required for site functionality.
• Performance Cookies: Help us understand customer preferences.
• Marketing Cookies: Used only with your consent for promotions and retargeting.

You may adjust your browser settings to disable cookies, though some site features may not function properly.

4. Sharing Your Information

We respect your privacy and never sell your personal data. We may share limited information with:

• Service Providers: Payment processors, shipping carriers, IT providers, and marketing platforms necessary for business operations.
• Legal Requirements: If required to comply with law, regulation, or court order.

5. Data Security

We implement industry-standard measures (encryption, SSL, secure hosting) to protect your data. While no system is 100% secure, we are committed to safeguarding your information.

6. Your Rights

Depending on your location (e.g., EU under GDPR, California under CCPA), you may have rights to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request data portability.
• Restrict or object to certain processing.

To exercise these rights, contact us at: info@cocodelux.com.

7. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Customers

If you are accessing our website outside the United States, please note that your information may be transferred, stored, and processed in the U.S. or other countries with different data protection laws.

9. Children’s Privacy

Our products are intended for adults only. We do not knowingly collect personal data from individuals under 18. If we discover such data, it will be deleted immediately.

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

For questions about this Privacy Policy or your data, please contact us:

Coco' De Lux
Email:info@cocodelux.com
Website: [www.cocodelux.com]